American Diversified Developments has been a stalwart in the real estate industry, demonstrating adaptability and forward-thinking strategies. The transition to a new property management system, marked a significant milestone in their commitment to innovation and excellence.

Challenges and Adaptive Strategies:

System Upgrade and Transition:

  • Challenge: Faced with the discontinuation of support for their longstanding Yardi Genesis system, American Diversified Developments needed a robust new solution.
  • Adaptive Strategy: Embracing change, they showed remarkable agility in transitioning to a more advanced system. Although challenging, this move was crucial for staying current in a rapidly evolving market.

Operational Efficiency in Property Management:

  • Challenge: Managing a diverse portfolio under various company setups presented complexities, especially in handling security deposits and tenant accounts.
  • Adaptive Strategy: American Diversified Developments streamlined their operations, consolidating multiple properties under one efficient system.

Impact of BAS Partnership:

Implementation of Advanced Software:

  • The introduction of new systems such as RentCafe and a bespoke website significantly enhanced the efficiency of the residential management team, saving valuable time and resources.

Operational Improvements:

  • A notable improvement was in the handling of maintenance requests, which moved online, reducing the workload in the leasing office and improving response times.

Financial Management Enhancements:

  • The automation of management fees saved approximately 12 hours per month.
  • Standardizing the chart of accounts and mapping financials led to a 60/50% reduction in reporting management fees and other financial reporting.

Digital Transformation:

  • Automated application and leasing processes resulted in significant time savings, with the team spending 4 to 5 hours less time managing applications.
  • The development of a new website streamlined the leasing process, enhancing the tenant experience.

Results & Insights:

  • Efficiency and Productivity: The collaboration with BAS has helped American Diversified Developments’ operations, leading to substantial time savings and increased productivity.
  • Confidence in Financial Management: The streamlined financial processes have instilled greater confidence in reporting and financial management.
  • Technological Advancements: The digital transformation has not only simplified operations but also positioned American Diversified Developments at the forefront of the real estate industry.

Future Outlook:

American Diversified Developments, with its innovative approach and BAS partnership, continues to set new benchmarks in property management, demonstrating a commitment to excellence and a forward-thinking mindset.